Refund policy

Exchanges are only accepted for faulty products, and only within 5 days of the customer receiving the order. 

Returns or Return shipping fees are not accepted unless the items are damaged or shipped incorrectly.

All discounted items and sale items are final sale.

Items must be returned in new & unused condition, with all original tags attached. Clothing that has been washed or worn will not be accepted for return. 

To Return Item(s)

E-mail info@cicizone.com with the subject title of the email stating “Refund” or “Exchange”